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Site system status not updating

Box Engineering is escalating the issue with the provider and is investigating all other possible remediations.

To receive automatic email notifications, select the "Subscribe to Updates" button.This may result in some of your data not appearing correctly. Is there a charge for listing studies on Clinical a study requires human subjects review board approval, approval must be obtained before the study's Overall Recruitment Status is changed to Recruiting.When board approval is obtained, please update the Protocol Section of the study record in the Protocol Registration and Results System (PRS) and Release (submit) the study for processing.If you continue to experience any issues accessing Box, please contact the Box User Services team via https://com/help Identified - Box Engineering has narrowed the scope to customers accessing Box through the AT&T mobile and broadband networks.

Escalations with the third-party provider are continuing at this time.

The drivers must be specific to the particular model of your computer or sound device, and are usually produced by the sound device or motherboard manufacturer.

On a 64-bit operating system, the drivers of the sound device must be 64-bit.

If you have questions or suggestions, please contact the IT Service Desk at 408-924-1530 or [email protected]

Resolved - The monitoring period has ended and no further impact has been observed.

Also email notifications for shared lists, reset password emails and reminder notifications continue to be delayed until the problems are fully resolved.